Job Summary:

We are seeking a skilled and reliable HVAC Senior Service Technician to join our team. The ideal candidate will be responsible for maintaining, diagnosing, and repairing heating, ventilation, and air conditioning systems for residential and/or commercial clients. The technician must have strong troubleshooting skills, be customer-service oriented, and ensure all work is performed in compliance with safety and industry standards.

Best-in-Class Benefits:

Earning potential of $80,000-100,000+ annually
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Company truck and gas cards
Company Cell Phones & Tablets
Company uniforms and dry cleaning service
Ongoing training and career advancement opportunities.

Key Responsibilities:

Consult with clients on their indoor air; heating, cooling, and ventilation systems.
Diagnose mechanical and electrical issues in HVAC systems, and provide replacement options.
Perform routine maintenance, including cleaning, filter replacements, and system tune-ups, when needed.
Provide excellent customer service and communicate effectively with clients about system performance, issues, and solutions.
Ensure all work meets safety and industry regulations.
Maintain accurate service records and document recommendations and repairs.
Work independently and as part of a team to complete assigned jobs efficiently.
Stay up to date with industry advancements and best practices.

Qualifications & Requirements:

High school diploma or equivalent (Technical school or HVAC certification preferred).
Minimum 2 years of experience in HVAC maintenance, service and repair.
EPA certification, and Journeyman's license (a plus)
Knowledge of HVAC systems, electrical components, and refrigerants.
Strong troubleshooting and problem-solving skills.
Ability to work in various weather conditions and lift heavy equipment.
Valid driver’s license and clean driving record.
Excellent communication and customer service skills.

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#HLP2

Pay Range

$80,000—$150,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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