SUMMARY

M3 Service Lead Service Technician will routinely perform the same tasks as a Service Technician with the added responsibilities of managing, evaluating, training, and mentoring the Service Technicians under his charge.

Who we are:

Mark III is a full-service construction company comprised of three complementary business units: M3 MEP, M3 Service, and M3 Components. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets.

Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules—working with a single, accountable partner rather than multiple consultants and subcontractors.

Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating from our current combined 62,000 square feet of office and operational space to a new 340,000-square-foot headquarters at 2031 Optisolar Lane, with the move planned for completion by the end of Q2 2026.

Mission:

Leading the Evolution of Construction

Vision: Exposing the World to a New Way to Build

Core Values:

Teamwork
Excellence
Perseverance
Integrity
Continuous Improvement

ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:

Evaluate technicians’ skill and report to Service Manager
Assist in developing individualized training for technicians.
Train and encourage technicians on pull through and quoting
Assist in developing financial success of Service Technicians (as related to job margins and efficiency).
Provide technical assistance and support to technicians.
Assist in training other technicians and staff in HVAC preventative maintenance systems
Follow and enforce all pertinent rules and regulations, guidelines, safety orders, departmental operating procedures, and safety regulations to ensure that work is performed in compliance with applicable law.
Monitor technicians to maintain all company tools, equipment, and company vehicle.
Assure technicians employ good housekeeping practices at all job sites.
Insure/assist technicians complete all paperwork in a timely manner including invoices, quote requests and weekly timesheets.
Establish and maintain positive relationships with customers
Respond to emergency service requests
Prepare and submit requests for supplies and equipment when leading a project.
Complete all paperwork in a timely manner including invoices, quote requests and weekly timesheets.

KEY CHARACTERISTICS

Integrity in all interactions with customers and team members
Excellent work ethic
Team player
Attention to detail
Willingness to travel and work overtime, when necessary

QUALIFICATIONS

The Lead Technician must show a high level of proficiency in knowledge/skill and ability to execute and train others on replacement, installation, service, and repair of a wide variety of HVAC systems equal to a Journeyman level.
Listed below are examples of the required knowledge and skills.
Knowledge/experience of replacement, installation, service, and repair of a wide variety of HVAC systems
Knowledge/experience of troubleshooting HVAC systems to determine the cause of the malfunction
Knowledge/experience in performance of scheduled maintenance inspections and adjust, clean, and calibrate various systems to assure proper system operation
Knowledge/experience in repair/trouble shoot wiring and electronic components associated with automated building management systems
Knowledge/experience in replacing expansion valves, compressors, motors, coil units and other component parts
Knowledge/experience in detecting and cleaning refrigerant systems from hermetic burnouts, evacuate, and charge systems
Knowledge/experience in checking distribution systems for proper velocity, volume, temperature, pressure, etc.
Understanding key elements; Air Balance, Static Pressure, refrigerant dynamics.
Knowledge/experience in determining the cause of, and correct, condensation problems
Use and understanding of tools related to HVAC (Hand tools, electronic meters, reclaim systems, etc.)
Familiar with the design of HVAC systems including installation and/or modification to existing systems.
Knowledge/experience in preparing and submit requests for supplies and equipment when leading a project.
Completed all paperwork in a timely manner including invoices, quote requests and weekly timesheets in a timely manner.
Knowledge/experience in HVAC system start-up procedures

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)
Ten (10) or more years of experience working with complex HVAC systems and equipment including package units, boxcar units, Split systems, Mini splits, VRF systems, VAV systems, Chillers, Cooling towers and Water sourced heat pumps and heavy rigging.
Refrigeration and boiler experience a plus, though not necessary
Computer literate with the ability to navigate software programs via a tablet or smartphone

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, plans, sketches, blueprints, and procedure manuals and relay that information to technicians and/or support staff.
Good communication skills (both verbal and written)
REASONING ABILITY
Ability to apply common sense understanding and carry out instructions furnished in written, oral, or diagram form.
Troubleshoot and problem solve complex situations involving several variables
CERTIFICATES, LICENSES, REGISTRATIONS
Industry certification (e.g., UTI, NATE) a plus.
EPA Certification (Universal preferred)
Possession of a valid driver’s license with an acceptable driving record for the previous three years
Other qualifications or certificates continued education recommended

PHYSICAL DEMANDS

Working in a harsh environment while exposed to the elements
Climbing ladders, lifting materials, bending, and working on overhead equipment
Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Company Vehicle
Fuel Card
Phone Allowance
iPad
Onsite Gym

Hourly Wage: $45hour - $55/hour DOE

"Mark III Construction and its affiliated companies is an equal opportunity employer regardless of race, color, caste, sex, gender, age, sexual orientation, gender identity, gender expression, religion, marital status, genetic information, national origin, ancestry, citizenship, physical or mental disability, medical condition, protected veteran or military status, domestic violence victim status, political affiliation, or any other basis protected by federal, state, or local law."